Information for customers outside of Japan

GEMER is a Japanese bag brand known for its unique three-dimensional designs.
GEMER bags are manufactured in Japan by a Japanese company.
Customers outside Japan can purchase them using the method described below.

However, this product is currently available for purchase only in Asia.

Countries where this product is available：
Singapore, Malaysia, Taiwan, Hong Kong, China, Korea, Thailand, Philippines, Vietnam, India, Indonesia, Macau, Maldives, Mongolia, Myanmar, Nepal, Pakistan, Sri Lanka, East Timor, Cambodia, Bangladesh, Bhutan, Brunei Darussalam, Laos

*Note
For customers outside Japan, the purchasing process, costs, shipping schedule and methods, customer support, features available on this site, and return policy differ from those for customers within Japan. For details, please refer to the “WorldShopping” user guide or help pages.

Customers outside Japan (limited to Asia) can purchase products using “WorldShopping.”
“WorldShopping” acts as a purchasing agent and ships products outside Japan.

・WorldShopping User Guide

・Instructional video (English)

・Instructional Video (Simplified Chinese)

“WorldShopping” is a purchasing agency service. The following are the fee items:

(1) Product price and domestic shipping fees (2) Purchasing agency fee (3) International shipping fees (4) Shipping arrangement fee

*Please note that the above fees do not include customs duties. You are responsible for paying any applicable customs duties. Please verify this yourself before placing your order.

・Help page on costs and payment

You can find answers to frequently asked questions about “WorldShopping” from customers outside Japan on the WorldShopping Help page

Inquiries from customers outside Japan will be handled by “WorldShopping.”
If you have any questions, please contact us using the inquiry form below.


・Contact Us(English)

・Contact Us(Simplified Chinese)

・Contact Us(Traditional Chinese)

Customers outside Japan cannot use the following features and services on the GEMER website:
Shopping cart functionality for customers in Japan, payment functionality for customers in Japan, membership services, My Page functionality, and coupons.

Customers outside Japan are not subject to the “Disclosure Page under the Act on Specified Commercial Transactions” or any related provisions.

Purchasing, shipping, and customer service: WorldShopping （(zig-zag,Inc/Japan)）
Manufacturing and sales: GEMER (Switch Inc./Japan)